Cookie Policy

What are cookies?

Like most websites, our website uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse our website. They are used to “remember” when your computer or device accesses our website.

Cookies allow us to remember whether you are logged in to the site and what items you have in your shopping cart. Cookies are essential for the effective operation of our website and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our website and elsewhere.

For users within the European Union, cookies are used in accordance with applicable EU privacy and electronic communications legislation, including the ePrivacy Directive and the EU General Data Protection Regulation (GDPR).

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access our website using the same computer or device. This includes information about pages viewed, products purchased and your journey around the website.

All data collected by cookies is aggregated or anonymised and will never contain individual details such as your name, address, telephone number or payment information. It may, however, contain an encrypted customer reference number that is unique to you.

For more information about how cookies work, please visit www.allaboutcookies.org

How are cookies managed?

The cookies stored on your computer or other device when you access our website are designed by:

• Europe Copper Limited (trading as Falk Copper Cookware) or on our behalf, and are necessary to enable you to make purchases on our website.

• Third parties who participate with us in marketing programmes.

• Third parties who publish web banner advertisements for us.

For EU users, non-essential cookies (including marketing and analytics cookies) are only placed on your device where you have given your consent through our cookie management tools.

What are cookies used for?

Cookies are used with our marketing partners to present you with relevant offers and advertising as you browse other websites, based on your browsing activity while on our site.

Cookies also allow us to work alongside our web analytics partner, Google Analytics, to understand how visitors use our website, which pages or features are preferred, and how we can improve them.

We may match the data we capture through cookies with personal data that we already hold about you to better understand your preferences. This helps us to continually improve the relevance of our promotional communications, your shopping experience, and our products and services.

Where required by EU law, this processing takes place only where you have provided appropriate consent.

• The main purposes for which cookies are used are:

• To support functions essential to the effective operation of our website, particularly online transactions, site navigation and preferences.

• For marketing and advertising purposes, including web banner advertisements and targeted updates through digital channels and social media.

To collect information about browsing and shopping behaviour, helping us to improve your shopping experience and monitor website performance.

Essential cookies are always active. Other cookies can be accepted, rejected or managed through our cookie settings.

Marketing cookies

Europe Copper Limited works with partners who serve advertisements or present online offers on our behalf. Most of these marketing partners use both session and persistent cookies.

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

All data collected by third-party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details.

What types of cookies do we use?

There are two types of cookies that may be used during your visit to our website:

• Session cookies are used to remember your browsing activity on our website and are deleted when you close your browser.

• Persistent cookies are used to remember your preferences and settings for a set period of time and are stored on your computer or other device.

Turning off and deleting cookies

When you first visit our website, you will be presented with a cookie notice allowing you to accept all cookies or to allow only essential cookies. You can manage your preferences at any time using the cookie controls available on our website.

Most web browsers provide the option to turn off cookies. You can also delete cookies that have already been stored on your computer or other device. How you do this depends on the web browser you are using. Instructions for managing cookies can usually be found in the browser’s “Help” menu.

Please note that, in common with most transactional websites, disabling third-party cookies will not prevent you from making purchases on our website. However, disabling cookies used directly by us may mean that you are unable to complete a transactional purchase on our website.

You may also find that the functionality of many other websites and services is affected. Cookies can be deleted using your web browser, but unless they are disabled, they will be re-applied the next time you visit a website.